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Got Questions?

Use the search bar, or browse our FAQs below for quick answers.

Frequently Asked Questions

What types of photography do you do?

Our services cover different aspects of photography including weddings, portraits, products, events, architecture/interior, aerial, fashion, and lifestyle photography.

How do I schedule a session?

You can send a mail to inquiries@fotolighthouse.com with your name, phone number, event type, preferred date, time, and location for the service, or click here to fill out this information on our contact us page. One of our representatives will get in touch with you within 24 hours. You can also chat with us on WhatsApp at +234-808-485-9888.

How do I secure my booking?

Regardless of whatever verbal agreements may have been reached, bookings are only secured upon receipt of a 70% advance deposit before the session. The 30% balance will be received after you approve the final deliverables.

Where will my photo session take place?

It depends on the nature of the shoot and your preference. Your session can take place in our studio which has a conducive environment and a spacious changing room; It could take place at the comfort of your home, or at a location of your choice which may be suitable to the theme of the shoot. Please note that the last two options attract an out-of-studio logistics fee.

How do I decide the location for my session?

Some clients prefer to shoot in the comfort of their homes. Your home must however have ample space and a stable source of power to avoid interruptions during your session. The concept/theme of the shoot may also determine the location that will enable its achievement.  

How long does A session take?

It depends on the type of photography, the concept of the shoot, the number of photographs to be submitted, outfits to be used, and location(s) to be shot in. Typically, a photo session may span between 2 – 5 hours. However, some sessions can go on for an entire day or a couple of days depending on the factors listed above.

How much are your photography services?

There are no fixed prices for our services. Each project is cost based on the nature of the shoot, the concept, deliverables, the location, number of outfits, number of subjects, etc. 

Are deposits refundable?

Yes, only if the cancellation request is done promptly. Customers who notify us a week before will get 50% refunds, However, no refunds will be made if your cancellation request is made less than 72 hours to session time.

Do you offer consultation?

Yes, we do. We are happy to assist with questions you may have about photography, your photoshoot, make-up, and styling. Consultation over the phone is free, however, physical consultations come at a fee that will be deducted from your session fee if you decide to book us.

Do you include digital images?

Yes, we do. After selecting your preferred photos from the session, a link to a gallery containing your edited photos will be sent to you via email or WhatsApp.

When will I get My finished prints (Photobook)?

You will receive your finished prints (photobook) within 6 weeks after the shoot. However, this is subject to your prompt review and approval of the photobook layout, after which the final edit will be made and your order placed.

Do you backup or otherwise secure images for protection?

Yes. All images are backed up on the cloud and physical drives.

Do I get the copyright/ownership of my photos?

No. According to copyright law, all images remain the property of Fotolighthouse Studios.

What other Media services do you offer?

As a media services company, other services we offer include, Videography, documentaries, voiceovers, corporate videos, music video shoots, adverts/commercials, videography for events, studio rentals, live streaming, live event sound, coaching, training, and more. 

What is your rescheduling, cancellation, and refund policy?

Rescheduling Policy – Requests to reschedule must be made at least 72 hours in advance of the session time. There is a 20,000 naira rescheduling fee if requests are made less than 72 hours in advance. This applies to in-studio and location sessions

Cancellation and Refund Policy: Refunds are made in the event of a prompt session cancellation. If the cancellation request is made a week before the session time, a 50% refund will be made to the client. Cancellation requests made less than 72 hours before the session time will lead to forfeiture of session fees.

Can’t find an answer to your question? Please call us at 08084859888 or send us an email at inquiries@fotolighthouse.com